Shipping policy
Inventory Update
- Products soon to be in stock are now indicated as "Inventory on the way" instead of "Preorder".
Shipping Guidelines
- Free local delivery for orders exceeding £79.99, within a 10-mile radius of our store, delivered within 3-5 days.
- In-store pickup available from 1-7 business days post-order.
- Options for Next-day and Express delivery are accessible.
- We commit to eco-friendly practices by using recycled materials for packaging.
- For comprehensive details on shipping methods, costs, and times, refer to our delivery FAQs.
Returns & Exchanges
- Returns are processed with prior authorisation only. Visit our returns page for detailed information.
- Our return FAQs outline the conditions and steps for returning or exchanging items.
Shipping Rates (UK Zone 1)
- Next Day Shipping (1pm cut-off Mon-Fri for in-stock items): £10.95
- Economy Small Parcel Service (3-4 days for in-stock items): £4.95 for orders £0.01–£19.99
- Standard Shipping (3-5 days from Monday to Friday for in-stock items): £7.95 for orders £20.00–£89.99
- Free Standard Shipping (3-5 working days from Monday to Friday for in-stock items): For orders £89.99 and above
For shipping quotes to other UK zones, please contact our sales team.